Terms of Service for Text Messaging

Effective Date: 11.1.2024

By providing us with your phone number, you agree to these Terms of Service for using our text messaging services.

1. Opt-In and Consent

By submitting your phone number, you consent to receive text messages from Polk County via our service provider, Aerialink.

2. Message Frequency and Costs

Message frequency may vary. Standard message and data rates may apply. Please check with your mobile carrier for details.

3. Opt-Out

You can opt-out of receiving messages at any time by replying "STOP" to any message. After opting out, you will no longer receive messages unless you opt-in again.

4. Use of Service

You agree not to misuse our text messaging services by sending unsolicited messages or violating any applicable laws, including but not limited to the Telephone Consumer Protection Act (TCPA).

5. Liability Limitations

We are not responsible for any delays or errors in receiving text messages, or for any issues caused by your mobile carrier or Aerialink.

6. Data Usage and Privacy

Your use of our service is subject to our Privacy Policy, which explains how we collect, use, and protect your phone number and other personal information.

7. Modifications

We may modify or discontinue the text messaging service at any time without prior notice.

8. Termination

We reserve the right to suspend or terminate your access to the service if we suspect misuse or violation of these Terms.

9. Governing Law

These Terms are governed by the laws of Iowa and any disputes will be resolved under its jurisdiction.

10. Contact Us

If you have any questions or concerns about these Terms of Service, please contact us at:

itcallcenter@polkcountyiowa.gov